The secret power of Product Managers

Product development is all about making difficult choices. As Product Managers we are frequently faced with a series of difficult trade-off decisions. Should we build this extra feature or use the time to pay off some technical debt instead? Should we invest in building out a new upsell opportunity or use the time to improve the experience of an existing product?… Read more →

Diverge or Converge?

When we use divergent thinking we can imagine any possibility, head off in any direction and deliberately diverge from the conventional.  Criticism and judgment are temporarily suspended while we explore possibilities. When we use convergent thinking we are trying to narrow down options to one or more preferred choices. We use analysis, criticism, logic, argument and reasoning to arrive at… Read more →

The Art of Design

“Good design is unobtrusive. Products fulfilling a purpose are like tools. They are neither decorative objects nor works of art. Their design should therefore be both neutral and restrained, to leave room for the user’s self-expression.” — Dieter Rams One of the 10 principles of good design by Dieter Rams emphasises what separates “design” from “art” — its purpose. Art is… Read more →

What Jony Ive’s interview with Vogue is signalling

Interesting piece by Robert Sullivan on Jonathan Ive – Apple’s design genius – in Vogue magazine (of all places). Ive rarely gives interviews and almost never speaks in public, so the fact that Apple specifically chose Vogue sends a clear signal. It may be easier to sneak into a North Korean cabinet meeting than into the Apple design studio, the… Read more →

Sustainable change needs home-grown leaders

Making improvements to the way your team or organisation works is hard. Changes have a habit of yielding initial improvements, but failing to sustain over the longer term. The reason for this is that the change needs to be embedded or absorbed by the organization’s culture. The mistake we’ve seen many organisations make is that they focus too much on… Read more →

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